About Us

About Findora

Findora is an online store for practical everyday finds across tech, home, personal care, and pet essentials. We aim to make product information, purchase support, and key policies easy to find before you order.

Our business

Findora is operated by Wuxi Youkehang Technology Co., Ltd. (Chinese name: 无锡优客行科技有限公司).
Registered office: Room 1903, Building C, No. 4 Longshan Road, Wangzhuang Subdistrict, Xinwu District, Wuxi, Jiangsu 214000, China.
Unified Social Credit Code (China): 91320214MAE29NGY6K.

Customer support

Our customer support team is available daily from 9:00 AM to 9:00 PM Pacific Time (PT). For help with an order, product information, shipping, or a return request, please visit our Contact Information page.

Before you order

Review our Shipping Policy for processing and delivery information, our Refund Policy for the 14-day return window, the $3.00 restocking fee that applies to approved returns, and exchange requests, and our Terms of Service.

Privacy and policies

For information about how we collect and use personal information, see our Privacy Policy. You can reach our Contact Information, Shipping Policy, Refund Policy, Terms of Service, and Privacy Policy from this page and our site footer.